Our services
People experience
Empower your organisation to attract and retain top talent, and deliver on your promise with exceptional experiences that leave a lasting impression.
How we can help you:
In today’s rapidly changing landscape, businesses face two significant challenges: attracting and retaining top talent. With employee expectations at an all-time high and the demand for evolving skills, organisations find themselves grappling with a critical question: “Why are we struggling to attract the talent we need to succeed?”
In today’s rapidly changing landscape, businesses face two significant challenges: attracting and retaining top talent. With employee expectations at an all-time high and the demand for evolving skills, organisations find themselves grappling with a critical question: “Why are we struggling to attract the talent we need to succeed?”
The key lies in establishing a clear and authentic employee value proposition – a compelling promise you make to your employees in exchange for their commitment. Attracting top talent hinges on this proposition.
However, equally crucial is ensuring that the reality of the employee experience aligns with that promise to retain this top talent. When employee expectations go unfulfilled, it leads to poor engagement and attrition. Many businesses wonder, “We have a great employee value proposition – so why are people still leaving?” or “How can we shift the dial to retain top talent and drive workforce productivity amidst poor engagement?”
By addressing these fundamental challenges, your organisation can create an environment that not only attracts but also retains top talent, leading to increased engagement and overall productivity. It’s time to strike the right balance between the promises you make and the experiences you deliver – driving lasting success for both your employees and your business.
If your EVP is strong but people are still leaving, it’s time to bridge the gap between promise and reality. Aligning the two drives retention, engagement, and productivity.
Unlock business value through exceptional experiences
At the heart of our approach lies the drive to unlock business value through exceptional employee experiences, supported by a robust methodology (what we call the LACE Way) to define and measure the true worth of the investment you make. Our focus is on making sure people and technology interact in every part of an employee’s journey, and everything fits together smoothly. We go beyond just implementation; our mission is to empower your team through upskilling in experience design, giving you a clear plan that you can use again and again to ensure you always provide great experiences for your people.
A flexible and tailored approach to meet your needs
We help you create a strong story that connects what HR wants to do with what’s good for the business. This way, everyone in the organisation becomes an advocate and focuses on making better people experiences. With a sprint-based approach, we tailor and adapt our strategies to deliver maximum value based on the insights gathered. Our holistic vision connects the dots between your employee value proposition (EVP), employer brand, and people experience, ensuring that employee expectations are not only met but exceeded.
We emphasise authenticity, we rigorously test our EVPs on employees, ensuring that what is written aligns with staff emotions (is ‘the deal’ you offer what you say?), motivations, and ambitions. Our commitment goes beyond design; we also support the successful launch of your EVP and offer strategies to seamlessly embed it within your culture, processes, and ways of working.
What makes us fundamentally different:
We connect the dots between your EVP, employer brand and people experience.
We take a sprint-based and insight-driven approach to deliver the most value.
We emphasise authenticity and test our EVPs on employees.
We support with your EVP design, launch and development of strategies.
We use a robust approach to define and measure the value of your investments.
We upskill your team in experience design and leave you with a repeatable framework.
Our top client story
Design and execution of a new global onboarding experience for a leader logistics company.
Our latest content on People experience:
International Women’s Day at LACE Partners
Is cultural alignment the secret to sustained business success?
How Father Christmas keeps the elves motivated: Performance and rewards at the North Pole
Santa’s secret to great leadership: Juggling elves, reindeer, and deadlines
Flexing the EVP: The new approach to attracting talent across generations
Don’t drop the ball: Why onboarding matters more than you think
Why do family-inclusive employers get greater productivity?
How can your HR operating model improve productivity?
The digital pandemic: How a recent IT outage highlighted payroll challenges
How do HR strategies evolve in rapidly growing businesses?
Over-interviewing and the never-ending selection process – where should you draw the line?
What are the hidden mental health challenges facing HR professionals?
How can organisations effectively integrate pragmatic AI in HR?
How can HR unlock employees’ potential through effective mentoring?
How can HR improve workplace well-being with insights from the Modern Families Index?
Align, engage, empower: Redefining early careers development in a hybrid world
Right to disconnect: Is legislation helping create the right work culture?
How can HR use outplacement to soften employee departures?
Why poor people data is everyone’s issue
Rethinking your HR and people experience technology selection process
How can HR support women in their career evolution?
Mentoring in HR – how can it be used?
How can leadership influence energy dynamics within teams?
The January job hunt is over: Why your EX is more important than ever
How to build a robust people strategy for rapid business growth
How can HR utilise the power of storytelling effectively?
How should you use data to tell your EX revolution story?
How can you use data and insights to optimise your employee experience?
LACE Partners and ENGAGE develop strategic partnership to use data to fuel great employee experiences and drive business results
Creating a holistic employee experience through talent transformation
The impact of tokenism and the role HR plays in driving true diversity and inclusion
Why should HR professionals engage with communities?
How big is 2024 for HR? LACE’s 2024 predictions…
Is tomorrow’s workplace ready? Exploring DE&I challenges and links to employee experience
How can HR and Marketing alignment help to deliver amazing employee experiences?
How can your HR operating model improve productivity?
In this episode of the HR on the Offensive podcast, we look at one of the primary business drivers from our, “Demystifying the HR Operating Model”...
The digital pandemic: How a recent IT outage highlighted payroll challenges
Today’s blog follows the recent IT outage that many Microsoft users experienced due to the CrowdStrike update, which caused a loss of productivity...
How do HR strategies evolve in rapidly growing businesses?
In this episode of the HR on the Offensive podcast, we revisit our ongoing campaign, "Demystifying the HR operating model". In this series we...
Over-interviewing and the never-ending selection process – where should you draw the line?
“What more could I possibly do?” cries the candidate on their fifth interview for the same position. Has the danger of over-interviewing been...
What are the hidden mental health challenges facing HR professionals?
In this episode of the HR on the Offensive, Chris explores the crucial topic of HR professionals' mental wellbeing. Chris and fellow LACEr Debbie...
How can organisations effectively integrate pragmatic AI in HR?
In the latest episode of the HR on the Offensive podcast, Chris dives into rapidly evolving topic of AI in HR. He is joined by fellow LACErs Aaron...
We’ll assess your current situation, design an approach tailored to your business needs and culture, and deliver solutions that fit your timeline and budget.